Service & support options: HP Care Pack services provide total care and support expertise with committed response designed to meet your IT and business needs. The HP Care Pack service for HP ProLiant BL c-Class server blades, cover the server blade and all HP branded hardware options qualified for the server, purchased at the same time or afterwards, internal to the server. To fully capitalize on your HP BladeSystem servers' capabilities requires a service partner who thoroughly understands your server technology and systems environment. HP Services, an industry leader in provision of multi vender support solutions provides a range of support services designed to meet the varying needs of business. Whether an SMB or large global corporation HP has a HP BladeSystem server support offer to help you speedily deploy and maximize system uptime. Recommended Service - Simplify ProLiant solution implementation, maintenance and management; Support Service - 4-Hour Response Coverage, 3-Year, 24 x 7, Same Business Day; Deployment Service - Installation and Start Up for HP BladeSystem Infrastructure; Enhanced Service - Optimize service level to increase IT performance and availability; Support Service - HP Proactive BladeSystem Service, 1-Year; Deployment Service - Enhanced Network Installation and Start-up for HP BladeSystem Switches; Installation & Start-Up service for HP BladeSystem Infrastructure plus HP BladeSystem Enhanced Network Installation and Start-UP as per the Customer Description and/or Data Sheet. To be delivered on a scheduled basis 8am-5pm, M-F, excluding HP holidays.3 year Parts, 3 year Labor, 3-year on-site support